Cambridge Visitor Information Centre (Cambridge, Ontario, Canada)
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Toyota Plant Tours

Please Note:

Unfortunately, TMMC is not equipped to accomodate walk-in requests. All tours require prior reservations and must be booked within available tour times only.

 

GETTING TO THE PLANT

Toyota Motor Manufacturing Canada is located in Cambridge, Ontario at the intersection of Hwy 401 and Hwy 8, about one hour west of Toronto and one hour east of London.
The Visitors' Centre is accessed through Gate 2 only. Visitors should follow signs for Gate 2.

Those arriving by car should enter Gate 2, and park in Visitor Parking. After parking the vehicle, visitors should proceed to the Gate 2 Guard House, and identify themselves. Security will clear you on the list (which you provided 5 business days in advance) a tour guide will direct you to the Visitors Centre.

Buses should pull up to the gate. A Tour Guide will board your bus and confirm your group.

GROUP TYPES

Motor Coach Groups
Toyota Motor Manufacturing Canada is pleased to accommodate Motor Coach Groups. There is a maximum tram capacity of 48 individuals. Once your tour has been booked, in order to clear security, all motor coach groups are required to submit a list of all guests, no less than 5 business days prior to the tour. Additions are permitted up to the tour date, space permitting. Lists should be faxed to (519) 653-9288 or emailed to tours@tmmc.ca.

Service Clubs
Service clubs encompass such groups as Seniors Groups, Volunteer Groups, Church Groups and Service organizations (e.g. Lions and Rotary Clubs, Girl and Boy Scout Groups, etc). Once your tour has been booked, in order to clear security, all service groups are required to submit a list of all guests no less than 5 business days prior to the tour. Lists should be faxed to (519) 653-9288 or emailed to tours@tmmc.ca.

Business Groups
Businesses and organizations can request tours by submitting a letter on letterhead, indicating the nature of the company's operation, reason for the tour, name and number of visitors touring and requested dates. Once your tour has been booked, in order to clear security, all business groups are required to submit a list of all guests no less than 5 business days prior to the tour. Lists should be faxed to (519) 653-9288 or emailed to tours@tmmc.ca.

Requests should be faxed to (519) 653-9288, or mailed to the following address:
Toyota Motor Manufacturing Canada
1055 Fountain St. N.
P.O. Box 5002,
Cambridge, Ontario
N3H 5K2
Attention: Visitor Centre

or emailed to tours@tmmc.ca.

School Groups
Tours are available to school groups from Grade 3 and up. School groups also include post-secondary students and graduate students. In order to clear security, all school groups are required to submit a list identifying each supervisor no less than 5 business days prior to the tour. Lists should be faxed to (519) 653-9288 or emailed to tours@tmmc.ca.

School groups ranging from Grades 3 - 12 will require supervisors as listed below.
Supervisor quotas must be met, to avoid disappointment.

Grades 3 to 5:
Maximum capacity of tram tours is 54 students and 9 supervisors for a total of 63. (As children Grade 3 to 5 are generally smaller, trams are capable of accommodating three children per seat.)

STUDENTS

SUPERVISORS

6
7-14
15-18
19-25
26-32
33-36
37-43
44-50
51-54

1
2
3
4
5
6
7
8
9

Grades 6 to 8:
Maximum capacity of tram tours is 42 students and 6 supervisors for a total of 48.

STUDENTS

SUPERVISORS

6
7-16
17-25
26-32
33-40
41-42

1
2
3
4
5
6

Grades 9 to 12:
Maximum capacity of tram tours is 45 students and 3 supervisors for a total of 48.

STUDENTS

SUPERVISORS

6-15
16-30
31-45

1
2
3

SAFETY RULES AND REGULATIONS
Because Toyota Motor Manufacturing Canada is an active manufacturing facility, the safety of all those who enter the plant is the first priority. These mandatory regulations are in place for your protection and to ensure that you enjoy a pleasant experience.

The following regulations apply to all groups:
Along the tour, the guided, motorized trams will enter the Weld shop, where occasional welding sparks are present. While these sparks are not harmful, some fabrics are more easily flammable. Therefore:

-Only natural fibres should be worn in the plant (wool, cotton, silk, linen etc.) * No Polyesters, Rayons, Acrylics or other Synthetic fibres (micro fibres etc.).
-No shorts, skirts, tear-away pants, nylon pants or tops.
-No ball caps or hats.
* Cotton smocks will be provided for those who require one.

-No purses, bags, knapsacks
-No cameras.
-No cell phones, pagers or communication devices.
*These items will be stored under lock & key in the Visitor Centre.

-No food or drinks allowed on the tram
-Safety glasses must be worn at all times - provided for use during the tour.
-Audio-headsets are provided for each guest

Ready to request your tour?

To request your complimentary Toyota Tour, contact the Toyota Visitor Centre at 519-653-1111 x 2270 or by e-mail at tours@tmmc.ca. Our Tour Guides are available to book your tour and answer inquiries Monday through Thursday. You can expect a Tour Guide to contact you within 3 business days.

General Tour inquiries can be directed to the Cambridge Tourism Visitor Centre at
1-800-749-7560. Our Tourism Counsellors are available 7 days a week to assist you with your inquiries.

Our Tour Guides will require your name; your group name; daytime & evening contact phone numbers; number of & age groups of guests; and preferred tour dates.

Please see the section on safety rules and regulations for further tour clarification.

 

Featured Cambridge Businesses
 
  Cambridge Chamber of Commerce Visitor Information Centre
Phone: 519.622.2336
Toll-Free: 1.800.749.7560
(Canada & US only)
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Plant Tour Information

TMMC CORPORATE MILESTONES

Dec.12, 1986 - Toyota announces it will build a plant in Cambridge, ON

Nov. 30, 1988 - First car rolls off the line (Still on display in the Visitor Centre!)

Aug.13, 1992 - Test Track Opens

Jan.13, 1998 - Visitor Centre Opens

Sept. 22, 1999 - TMMC manufactures its one-millionth vehicle

May 19, 2003 - Toyota Tour Program re-launched in partnership with the Cambridge Chamber of Commerce

Sept. 26, 2003 - Lexus production begins in Cambridge!

June 28, 2004 - TMMC manufacturers its two-millionth vehicle

June 30, 2005 - Toyota announces it will build a plant in Woodstock, Ontario.

September 26, 2007 - TMMC manufacturers its three-millionth vehicle.

DID YOU KNOW?

The TMMC plant is on 400 acres and is more than 3 million square feet  under one roof

TMMC has won numerous national and international quality awards, including seven J.D.Power & Associates Plant Quality Awards

TMMC manufactures approx. 1,400 vehicles per day

TMMC is the only Toyota plant outside of Japan to produce the Lexus RX350 SUV

TMMC Logo

tmmc logo The TMMC logo was created in 1987 and trademarked in 1989. It is symbolic in many different ways. The stylized “C” on the left and “J” on the right symbolize Canada and Japan, facing each other and forming a peak together that is higher than both. It is symbolic of Toyota’s philosophy of mutual trust between team members and the company, the only route to mutual prosperity and progress.